Contact our support team
For app questions, technical issues, subscription access or privacy requests, email RODA DIGITAL LIMITED:
Email Roda SupportPlease mention your device (iPhone, iPad or Android), the app version, and a short description of the problem. Screenshots are optional.
For your family's privacy: Please do not send passwords, payment-card numbers or children's personal information. We do not need these details to investigate ordinary app issues.
Frequently asked questions
How do I restore a Premium purchase?
- Open Roda Learn Math on your device.
- Go to the Parents section and complete the parental gate.
- Open the Premium page and choose Restore purchases if it is shown.
- Make sure the device is using the same App Store or Google Play account used for the purchase.
If Premium access is still missing, email us for assistance.
How can I cancel or manage my subscription?
Subscriptions are managed by the store where they were purchased. Uninstalling the app does not cancel a subscription.
- Apple: Manage subscriptions on the App Store.
- Google Play: Manage subscriptions on Google Play.
How do I request a refund?
For purchases billed by Apple, visit Apple Report a Problem. For purchases billed by Google Play, follow Google Play refund guidance. Refund decisions are handled by the relevant store under its policies and applicable law.
What if a lesson, sound or game is not working?
Close and reopen the app, check that it is updated, and try the activity again. If the problem continues, email us with the device model, app version and the lesson or game where it occurs.
Do children need an account?
No account or sign-in is required to access the app's available learning activities. Some educational content requires an active Premium entitlement.
Developer information
RODA DIGITAL LIMITED
Office 667, 60 Tottenham Court Road
London, W1T 2EW, United Kingdom
Support email: [email protected]